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Security and trust

Security and privacy built into the platform

Student and staff data deserves careful handling. Elvis ERP protects it in four layers and is designed around privacy, least-privilege access and the data-protection rules of your region.

Talk to us Data processing agreement
Four layers of protection
Sample data
  1. Infrastructure Choose where your data lives
  2. Data Encrypted in transit and at rest
  3. Application Audit trails on sensitive records
  4. Access Role-based permissions and single sign-on
The four layers

Protection from the server to the screen

1. Infrastructure Choose where your data lives from the available regions: [DATA REGIONS]. Backups run automatically.
2. Data Data is encrypted in transit and at rest. Retention controls follow the rules of your region. Privacy policy
3. Application Audit trails show who changed what and when on sensitive records, such as fees, results and student details.
4. Access Role-based permissions cover every role, campus and module, with single sign-on for your staff. Identity integrations
Privacy by design

Privacy by design, in practice

Privacy by design is not a slogan on a page. It shows up in how the product behaves by default.

  • Least-privilege access: people see only what their role, campus and module require.
  • Audit trails answer who changed what, and when.
  • Retention controls help you keep data only as long as your region's rules and policies allow.
  • Consent and communication preferences recorded per person.
  • Regional data-protection rules are configurable rather than hard-coded.
Read how Elvis U respects the same rules
Audit trail
Sample data
  • Fee waiver approved By finance manager, campus B Logged
  • Result amended after publishing By registrar, with reason Logged
  • Student list exported By campus administrator Reviewed
  • Role permission widened By group administrator Logged

Controls at a glance

What the platform is designed to give your IT and data protection teams.

Protect
  • Encryption in transit and at rest
  • Automated backups
  • Choice of data region: [DATA REGIONS]
Control
  • Role-based permissions by role, campus and module
  • Least-privilege defaults
  • Single sign-on
Account for
  • Audit trails on sensitive records
  • Retention controls that follow your region
  • Consent and communication preferences
Certifications and reports

Certifications and reports: [CERTIFICATIONS, IF ANY]

We will not list a certification we do not hold. This section states what applies today, and nothing more.

  • Independent certifications and audit reports: [CERTIFICATIONS, IF ANY].
  • Security questionnaire and documentation on request: [EMAIL].
  • Data processing agreement and sub-processor list on our legal pages.
  • Vulnerabilities reported through our responsible disclosure process.
Data processing agreement
Report a vulnerability
Trust documents
To confirm
  • Independent certifications [CERTIFICATIONS, IF ANY] [STATUS]
  • Penetration test summary [AVAILABLE ON REQUEST, IF ANY] [STATUS]
  • Data processing agreement On the legal pages Available
  • Sub-processor list On the legal pages Available

Trust documents and policies

Elvis U and the safe layer How Elvis U works within role-based access, with no direct database access and people in charge. Data processing agreement The terms on which we process personal data for you. Sub-processors The third parties that help us deliver the service. Responsible disclosure Found a vulnerability? Here is how to tell us. Privacy policy How we handle personal information on this website and in our business. For IT and data teams Integrations, single sign-on and the open API for your technical team.
FAQ

Security questions

Where is our data hosted?
You choose where your data lives from the available regions: [DATA REGIONS]. The infrastructure providers we use are listed on the sub-processors page.
Do you hold security certifications?
[CERTIFICATIONS, IF ANY]. We do not claim a certification we do not hold, and we can answer security questionnaires on request.
Are you compliant with our country's data protection law?
Elvis ERP is designed for privacy, and regional data-protection rules are configurable. Compliance also depends on how your institution configures and uses the platform, so we agree the approach in a data processing agreement.
Does the AI use our data to train models?
Elvis U answers from your institution's own records and content and follows role-based access. Details of how it works, including the controlled safe layer between Elvis U and your data, are on the Elvis U page. [CONFIRM MODEL TRAINING POLICY]
How do we report a security issue?
Use the responsible disclosure page, which explains how to contact us and what to include.

See Elvis ERP on your own data

Book a walkthrough with a specialist who works with institutions like yours.

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