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Module · Admissions and CRM

Turn every enquiry into an enrolment

Capture every enquiry, follow up on time and move applicants from first contact to offer in one pipeline. Counsellors see the full history. Managers see what is working.

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Enquiries followed up on time [YOUR METRIC]
[00]%
Enquiry to application rate [YOUR METRIC]
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SCREENSHOT SLOT · platform-admissions-crm-hero
Live in Elvis ERP
Admissions pipeline
Sample data
New 2
Enquiry from website form
Enquiry from WhatsApp
Chatbot
Applied 2
Application received
Documents pending
Waiting
Offer 2
Offer issued
Sent
Offer accepted
In the product

See Admissions and CRM the way your team will

Every screen is built for the people who use it every day. This is the working view, not a mock-up.

  • Role-based views
  • Live data
  • Works on mobile
SCREENSHOT SLOT · platform-admissions-crm-tour
Capabilities

Everything admissions needs, in one workspace

Lead pipeline Move every enquiry through stages you define, by programme, intake or campus, on a board or a list.
Capture from every channel Web forms, the AI chatbot, WhatsApp, email and walk-ins land in one queue with the source recorded. Learn more
Follow-ups that do not slip Give each lead an owner, a next step and a reminder, so nothing depends on memory.
Call and message history Every call, email, SMS and WhatsApp message sits on the lead record for the next person to pick up. Learn more
Applications to offer Collect application forms and documents, review them and issue offers from the same record.
Source and counsellor reporting See which channels, agents and counsellors convert, and where leads stall. Learn more
Follow up

Every lead has a next step and an owner

Counsellors work from a daily task list instead of memory and spreadsheets. Managers can see what is overdue before a lead goes cold.

  • Tasks and reminders assigned per counsellor, with due dates.
  • Call, email and message history on one timeline.
  • AI call analyser summaries and automatic next follow-up bookings.
  • Handover between counsellors keeps the whole history intact.
See the AI call analyser
Today's follow-ups
Sample data
  • Parent enquiry, entry year Call back requested Due today
  • Degree applicant, next intake Send programme details Pending
  • Evening batch enquiry Trial class booked Booked
  • Agent referral Awaiting documents Waiting
Insight

See which sources actually enrol

Lead volume is easy to count. Elvis ERP connects each source to what happened next, so you can put budget where enrolments come from.

  • Source tagging on every lead, including agents and events.
  • Funnel view by stage, programme and campus.
  • Counsellor workload and follow-up quality side by side.
  • Reports flow into cross-campus dashboards.
Reports and analytics
Application rate by source
Sample data
  • Website and chatbot 68%
  • Agents and partners 54%
  • Events and fairs 41%
  • Referrals 35%
How it works

From first message to offer letter

01 Capture Enquiries arrive from forms, the chatbot, WhatsApp, email and events, each tagged with its source.
02 Qualify and assign Route each lead to a counsellor by programme, campus or country, using rules you configure.
03 Follow up Log calls and messages, set reminders and book the next step, with the history in one place.
04 Convert Receive the application, verify documents, issue the offer and hand a confirmed student to student records.

Connected to the rest of the platform

Agents and partners Agents submit referrals that land in the same pipeline, with commission tracked. International students Offers, visa documents and arrival for overseas applicants. Student records Accepted applicants become students with nothing re-typed. AI chatbot for enquiries Answers around the clock and hands warm enquiries to your counsellors. For admissions and marketing How admissions and marketing teams use the platform. Grow enrolment Where the pipeline, the chatbot and reporting fit a growth plan.
FAQ

Admissions questions

Can we set our own pipeline stages?
Yes. Stages, sources and follow-up rules are configurable, so a school, a university and a training centre can each model their own admissions journey.
Does it handle batches and short courses as well as degree programmes?
Yes. An enquiry can be tied to a programme, class, batch or intake, whichever your institution uses.
What happens when an applicant accepts an offer?
Their details carry into the student record, fees and academic setup, so the registrar and finance teams start from a complete record.
Can we bring in our existing leads?
Yes. Leads held in spreadsheets or a legacy system are audited, cleaned and migrated as part of implementation, then validated with you before go-live.

See Elvis ERP on your own data

Book a walkthrough with a specialist who works with institutions like yours.

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